Test
Return
authorization
Wrong fitment, changed your mind, or the part didn't fix it — get it back to us within 14 days of delivery.
Unused parts
Uninstalled and in original packaging, with all hardware and instructions included.
Defective parts
Installed but failed within 14 days — describe the failure and we'll cover return shipping.
Restocking fee
15% on electrical parts returned for reasons other than a defect. Waived for exchanges.
How it works
Look up your order
Find the order number and part number on your packing slip or order confirmation email.
Check the part qualifies
Confirm it's within the 14-day window and isn't on the non-returnable list below.
Submit the form below
We'll email a return authorization number and a prepaid label if the part is defective.
Pack and ship
Write the RA number on the outside of the box. Include the core if one applies. Refunds post 3–5 days after we receive it.
Alternators, starters, calipers and other rebuilt parts carry a separate core charge. Return the old core in the same box to get that charge refunded — it's tracked apart from the return itself and isn't affected by the 14-day window.
Not eligible for return
- Electrical parts once installed and powered on (sensors, modules, wiring harnesses)
- Opened fluids, sealants, or hazmat items (batteries, refrigerant)
- Special-order or custom-cut parts
- Parts without the original packaging or hardware
Request a return
Form RA-14We've sent the details to your email. Write this number on the outside of the box before shipping it back. If the part qualifies as defective, your prepaid label will arrive within one business day.